Yes! Each Fetch account has a URL that can be used to look up
existing orders in the format of: http://SUBDOMAIN.fetchapp.com/orders
(where "subdomain" is replaced with your actual FetchApp account name)
Furthermore, you can pass a few variables in ...
Yes you can!
However, keep in mind that any existing links that were mailed out
will no longer work because they will point to your old account
address.
If you still want to change your account address, submit a ticket [1]
and we'll get you take...
Our policy is to not modify your files in any manner, so we don't
support PDF / eBook stamping at this time. However, we are looking
into adding this in the future.
Do you have a feature suggestion that will benefit the majority of
FetchApp users? You can submit a Ticket with your idea.
If you find a bug in FetchApp please report them by submitting a
Ticket on this site.
Each month any earnings you've made will be automatically deposited
into your PayPal account. You can update the email account associated
with your PayPal account by clicking the edit partner button on your
partners page.
No. All support is handled electronically to ensure your needs are
well documented and our responses are knowledgeable, courteous,
timely, and accurately satisfy the purpose of your inquiry.
Right now there isn't an automated way to do this, but if you send us
a CSV consisting of:
name, sku, price
we can import the products to your account.
EXAMPLE:
name, sku, price
My Awesome Product, Product-01, 10.50
My Other Awesome P...
Yes! This feature is currently in Beta, but we give you complete
control of the HTML / CSS so you can tweak the entire page. You can
use the Liquid Templating Language to control dynamic elements of the
page (like order number, links to the files, etc)...
We pay you 10% of monthly dues from every user that creates a paying
FetchApp account using your partner code. There is no time limit on
how long you can profit from your affiliates -- you'll get paid
commissions every month for as long as the account exi...
Our customer service team is available Monday - Friday. During this
time you can expect a response to your inquiry within hours (often
times in minutes) from the time you contact us. If you contact us over
the weekend we will promptly get back to you the ...
Absolutely. Go to the notifications page in your FetchApp settings to
update the content of all emails sent to your customers.
Using the PayPal Cart button requires basic HTML knowledge.
(1) Enter in your PayPal email address on the Carts & Settings page
in FetchApp.
(2) Copy and paste the HTML code we provide for you into your site.
(3) Profit!
You can find this c...
From the partners page in your FetchApp account click the referral
code button to access your unique partner URL. You can update your
code by clicking the edit partner button.
Right now there isn't an automated way to do this, but if you send us
a CSV consisting of:
order_id, first_name, last_name, email, sku, created_at(optional)
we can import the orders to your account. Be sure to also specifiy
whether or not you wan...
Readmill [1] is a curious community of readers. It's all about
reading your favourite books, sharing passages with friends, and
finding out what other people are reading.
As a FetchApp customer, you have the option of enabling Readmill
buttons for ...
If an answer to your question isn't on the FetchApp site you can get
in touch by submitting a ticket. We respond to inquiries Monday -
Friday unless it's an emergency.
This message means that something is blocking the upload, especially
if the file is larger that 1 GB. A lot of times this is your ISP
(internet service provider) like Comcast, Verizon, Charter, etc.
Sometimes it is your antivirus software, but that ...
Yes! Every product can have multiple files associated with it. Even
better, every file can be associated with several different products.
This is ideal for those who sell bundles or large files that can be
divided into smaller segments.
A webhook is a simple way for FetchApp to automatically receive
information about a new order immediately after it is processed by
Shopify [1]. FetchApp automatically creates webhooks in your Shopify
[2] account when signing up for FetchApp, when logging ...
Are you using our PayPal buttons but orders aren't showing up in your
account? Depending on your PayPal account type and settings, you may
need to make a few changes.
1) Make sure you are "capturing" the funds, not just "authorizing".
By default Fet...
If you can't find what you need in this Knowledge Base, then the
comprehensive help documents [1] on this site are an excellent
resource to answer virtually all FetchApp related questions.
Links:
------
[1] http://www.fetchapp.com/pages/help
We do our best to ensure that your emails get delivered, however
depending on your shopper's email settings, the emails may end up in
spam. Here are a few steps you can take to help:
(1) Change your email text to be unique. We send thousands of emai...
Yes! By creating a FetchApp account you're automatically enrolled in
the partnership program and provided with a unique URL code. You don't
need a paying account to sign-up and become a partner. When new users
signup for FetchApp using your code they are ...
* Create a Bigcommerce and FetchApp account.
* Go to Users and click on the Edit link. Scroll down to the bottom
and check the "Yes, allow this user to use the API" box and click
Save.
* Click Edit again and copy / paste the API path and API toke...
There is no limitation to the number of products you can create in
your FetchApp account. Create as many as you'd like!
There is no limitation to the number of orders you can receive, so
sell as much as you want!
Integrating with PayPal Buy Now requires basic HTML knowledge.
(1) Enter in your PayPal email address on the Carts & Settings page
in FetchApp.
(2) Copy and paste the HTML code we provide for you into your site.
(3) Profit!
You can find thi...
When orders aren't being received from Shopify [1] it's often because
payments are only being _authorized_ rather than _paid_. FetchApp
doesn't process orders until they are marked as _paid_ by Shopify [2]
(unless you specify otherwise via your FetchAp...
You have full control over the length of time and/or the number of
times download links are available before they expire. Restrict
downloads by time, quantity, or both from your FetchApp settings page.
* Create a Shopify and Fetch account.
* Make sure payments are authorized AND charged in your Shopify
preferences.
* Make sure orders are NOT automatically closed in your Shopify
preferences.
* Activate Shopify from the carts and payment page ...
FetchApp supports any type of file, but we recommend that you
compress each file (.zip file type) before uploading. This not only
saves storage space, but ensures that files are downloaded to your
customers computers rather and opening them in their we...
If you're set up to use PayPal [1] or Google Checkout [2], FetchApp
will provide you with a unique link for every product. You can then
place that link on any website, blog, social network, email, or
virtually anywhere else. When somebody click any of ...
Absolutely! Simply attach files to the items that are digital, and use
our nifty Purge feature to remove the ones that are physical from
FetchApp.
Yes! We offer the ability for you to use your own storage for a flat
$10/month. We provide the ability for you to paste in links to your
files, which we then mask and track.
Simply sign up for the regular $10/month plan and open a ticket
telling us ...
